RETURNS

RIGHT TO CANCEL

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right to cancel, you must inform us (amberemotion, Dompfaffstr. 140, 91052 Erlangen, represented by its owner Beata Sajda, phone: +49 (0) 9131 9189777, e-mail: info@amberemotion.comof your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You may use the attached model cancellation form, however it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

 

If you cancel this contract, then we must immediately, or at the latest within 14 days after the day on which the notification of your cancellation of the contract was received by us, pay back to you all payments which we have received from you, including the delivery costs (with exception of any additional costs which resulted from your selection of a different type of delivery to the cheapest standard delivery offered by us). For this repayment we will use the same payment method which you used in the original transaction, unless it is expressly agreed otherwise with you; in no case will this repayment result in the payment of compensation. We may refuse this repayment until we have received the returned goods or you have provided evidence that the goods have been sent back, depending on which occurs first.


You must immediately, and in any case at the latest within 14 days from the day on which you informed us of the cancellation of the contract, deliver or send the goods back to us or our logistics center:

GelKoh GmbH

Sachsenweg 9
59073 Hamm

The time period is upheld if you send the goods before expiry of the 14 day time period.

You bear the direct costs of returning the goods.


You must only pay for any diminished value of the goods if this loss of value cannot be ascribed to a testing of the quality, properties and operation of the goods carried out by you and which was not necessary.

The right does not apply to contracts:

____________________

CANCELLATION FORM

 

If you would like to cancel the contract, please fill out this form and send it back to us at:

 

- To amberemotion, Beata Sajda, Dompfaffstr. 140, D-91056 Erlangen, e-mail: info@amberemotion.com

 

- I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the supply of the following service (*).

 

- Order on (*)/ received on (*)

 

- Name of the consumer(s)

 

- Address of the consumer(s)

 

- Signature of the consumer(s) (only with notification on paper)

 

- Date

 

_______________________ 

(*) Delete as appropriate

 

 


IMPORTANT!
ADDRESS FOR RETURNS

Please send the goods back to our logistisc center:

GelKoh GmbH
Sachsenweg 9
59073 Hamm